Gray Matter AI ApS - Terms and Conditions
Last updated: October 01, 2024
Introduction
These Terms and Conditions (the “Terms”) are a legally binding agreement between you (the “user”) and Gray Matter AI ApS (“we,” “us,” or “our”). By accessing or using the platform available at https://app.graymatter.ai (the “Platform”), you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not use the Platform.
Definitions
- Platform: Refers to the website and tools provided by Gray Matter AI ApS at https://app.graymatter.ai.
- Credits: Refers to the virtual currency purchased by users to access various tools on the Platform.
- User Account: Refers to the personal account created by the user to access the Platform.
Services
Gray Matter AI ApS provides a subscription-based service where users can purchase credits to access tools offered on the Platform. Each tool consumes a specific number of credits per use.
Eligibility
To use the Platform, you must:
- Be at least 18 years old.
- Be capable of entering into a legally binding agreement.
- Ensure that all information provided is accurate and complete.
User Accounts and Security
- Account Creation: Users must create an account to access the Platform. You are responsible for safeguarding the magic link used to access your account.
- Unauthorized Access: You must immediately notify us of any suspected unauthorized access. Gray Matter AI ApS will not be liable for any damage resulting from your failure to comply with security obligations.
- Single Account: You are only permitted to have one account on the Platform.
Payment and Credits
- Credits Purchase: Credits are non-transferable and non-refundable once purchased, except as permitted by Gray Matter AI ApS at its sole discretion.
- Free Credits: We may provide free credits for testing purposes, with the amount subject to change.
- Non-Payment: Any failure to settle payments will result in the suspension of your account until payment is received.
Prohibited Use
Users may not:
- Misuse the Platform's tools for illegal or unethical activities.
- Use bots, scripts, or automated methods to interact with the Platform.
- Share or transfer their account to third parties.
- Attempt to reverse-engineer or manipulate the Platform.
Third-Party Services
We use third-party services such as LemonSqueezy for payments, Google Analytics for tracking, and PostHog for analytics. While we make efforts to ensure these services are secure, we are not liable for issues related to third-party services.
Account Inactivity and Non-Payment
- Inactivity: Accounts inactive for 12 months may be suspended or deleted, and any unused credits may be forfeited without a refund.
- Non-Payment: Accounts with outstanding payments will be suspended until the balance is settled. No credits will be accessible during the suspension.
Marketing Communications
By opting in during the registration process, you agree to receive marketing communications from Gray Matter AI ApS about our products and services. You can opt out of these communications at any time by following the unsubscribe instructions provided in each communication or by adjusting your account settings.
Data Privacy and GDPR Compliance
We are committed to protecting your personal data and ensuring compliance with the General Data Protection Regulation (GDPR). The Platform collects and processes personal data in accordance with our Privacy Policy. You have the right to access, rectify, or delete your personal data at any time. For further details, please refer to our Privacy Policy [link to privacy policy].
Force Majeure
Gray Matter AI ApS will not be liable for any delay or failure to perform its obligations under these Terms if such delay or failure results from events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, strikes, equipment failure, or disruptions in internet services. These events are considered force majeure and release us from any liability.
Changes to Terms and Services
Gray Matter AI ApS reserves the right to modify these Terms or make changes to the Platform at any time. We will notify users via email of significant changes. Continued use of the Platform constitutes acceptance of any modified Terms.
Governing Law and Jurisdiction
These Terms are governed by the laws of Denmark. Any disputes will be subject to the exclusive jurisdiction of the courts of Copenhagen, Denmark.
Limitation of Liability
Gray Matter AI ApS provides the Platform on an "as-is" and "as-available" basis. We do not guarantee that the Platform will meet your requirements or be uninterrupted. In no event shall we be liable for any indirect, incidental, or consequential damages.
Termination
We reserve the right to terminate or suspend your account for any violation of these Terms. If your account is terminated, any remaining credits may be forfeited without refund.
Contact Information
For any questions regarding these Terms, please contact us at:
Gray Matter AI ApS
Sortedam Dossering 55
2100 København Ø
Denmark
Email: info@graymatter.ai